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Privacy Policy
This Privacy Policy describes how ShoplyOnline (the “Site”, “we”, “us”, or “our”) collects, uses, protects, and discloses your personal information when you visit, interact with, or make a purchase from the Site. We operate in strict compliance with United States federal and state commercial privacy standards, including the California Consumer Privacy Act (CCPA) and the Children’s Online Privacy Protection Act (COPPA).
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect specific transaction information from you, including your full name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”
- Communicate directly with you regarding your order status or shipping updates;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with targeted information or advertisements relating to our gaming gear updates and exclusive promotional offers.
We share your Personal Information with trusted third parties to help us use your Personal Information, as described above. For example, we use WooCommerce to power our online store.
Most importantly, to guarantee the absolute security of your financial data, all financial transactions and credit card processing are handled securely via certified, encrypted third-party payment gateways, including PayPal and regulated merchant service providers. ShoplyOnline does not collect, capture, or store raw credit card numbers, bank account details, or secondary financial credentials on our servers. All financial data transmission is secured via industry-standard Secure Sockets Layer (SSL) encryption technology.
Your personal details will never be sold, rented, leased, or traded to third-party marketing firms for independent promotional use. Information is disclosed to external logistics and financial entities strictly to facilitate order fulfillment and legal compliance.
When you place an order through the Site, we will maintain your Order Information for our official accounting records unless and until you ask us to delete this information. If you are a resident of the United States (including California), you have the right to access the personal information we hold about you, to ask that your personal information be corrected, updated, or erased from our operational fulfillment systems.
In strict compliance with the Children’s Online Privacy Protection Act, ShoplyOnline does not knowingly solicit or collect personal information from individuals under the age of 13. Our website, products, and marketing materials are directed exclusively to individuals who are at least the age of majority in their state or province of residence.
For more information about our privacy practices, if you have questions, or if you would like to file a formal request regarding your personal details, please contact us by e-mail at: [email protected].